Retail Store Manager Interview Questions in Dallas, TX | Glassdoor

Retail Store Manager Interview Questions in Dallas, TX

"Retail store managers have many responsibilities including keeping increasing sales, handling displeased customers, and managing other employees. For this reason, retail store owners will be looking to hire individuals with great interpersonal skills and a proven history of increasing the profitability of retail stores. During an interview, expect to be given case studies about unsatisfied customers, underperforming employees, and other relevant scenarios."

Top Interview Questions

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What qualifications do you look for in an employee ?

2 Answers

Pleasant personality, smiling and confident. We can teach the rest. It's almost impossible to change a persons personality. And never lasts.

Their ability to upsell plays a huge part, also good attitute, prior work in retail...

sell me this pen

1 Answer

What is the most emergency moment you have experienced

They asked what is my leadership style?

1 Answer

How did I handle a conflict with an employee.

How do you handle stress

1 Answer

the questions were very straight forward. some of them required multiple answers and i was not permitted to go to the next question without fully answering the question i was asked.

Please tell me about a time you had to deal with a difficult customer when the store manager was not around