"Retail store managers have many responsibilities including keeping increasing sales, handling displeased customers, and managing other employees. For this reason, retail store owners will be looking to hire individuals with great interpersonal skills and a proven history of increasing the profitability of retail stores. During an interview, expect to be given case studies about unsatisfied customers, underperforming employees, and other relevant scenarios."
What qualifications do you look for in an employee ?
Pleasant personality, smiling and confident. We can teach the rest. It's almost impossible to change a persons personality. And never lasts.
Their ability to upsell plays a huge part, also good attitute, prior work in retail...