Designation associate professional Interview Questions

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Le'Chris Health Systems
Targeted Case Manager, Mental Health (Medicaid Designation: Qualified Mental Health Professional) was asked...September 17, 2014

I was asked to evaluate my coworkers - not people whom I'd supervised, but my fellow case managers and a psychologist who was in fact over me.

2 Answers

I said I didn't think it was appropriate for me assess the performance of peers with whom I did not interact directly or to comment on the effectiveness of a psychological therapist when I was not licensed in that field. The interviewer did not acknowledge my observation. Rather than refuse to answer I gave generally positive buzzword salads in lieu of actual assessment. Though all support agencies are businesses that deserve to make money, Le'Chris was more profit motivated than most. A reputation for going above and beyond on behalf of the people we served was considered a negative. Less

I am not clear about the interview question you were answering, but many times we may talk about people we both have worked with in the past and ask how they are doing just to break the ice as small talk. I will address with the supervisors to stick to the interview process, and to make a clear distinction and transition before having conversation that has no bearing on hiring. We have also improved our payroll communication process to eliminate issues and to resolve discrepancies quickly. Thank you for your service to your clients. We often discuss financial viability with our staff so they will understand the importance of accurate documentation. Many agencies that were in operation in September of 2014 are no longer in business because they did not pay attention to the financial aspect of providing services. As a result, they actually caused a disruption in services to clients. We will better explain to direct care staff that both sides of the service are important, and they are heart of the service. Less

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