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Desktop Support Analyst Interview Questions


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If offered a position when would you be able to start?

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I will need to inform my manager that I am quitting, but I can be back by around 2 this afternoon.

He asked what Operating Systems I was familiar with, the depth of experience I had with migrations, what hardware I was familiar with as well the printers I have supported. I was questioned regarding my familiarity with, Active Directory, Lotus Notes, VPN, Smart Phones, Voip telephony and TCP/IP.

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What does ipconfig do

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MAC experience, ticketing experience in relation to service now, hardware experience as they are now Dell shop, expericne with encryption mcafee versus symantec, what are my hobbies and general experience overview.

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Have I ever worked in the Information Technology field before professionally?

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No questions were difficult. He was just trying to understand that i knew the IT schema they used.

What is the difference between ssh and telnet?

Do you know about compute hardware ?

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Tell me about yourself and your experience.

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