Desktop support engineer Interview Questions | Glassdoor

Desktop support engineer Interview Questions

37

desktop support engineer interview questions shared by candidates

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How did you handle an unexpected unpleasant incident in the past.

1 Answer

I did my best to diffuse the incident by gaining the End User's trust, and assuring that person that I would work with them until they were satisfied the problem was resolved.

Do you have SCCM experience

1 Answer

What do you know about Ultimate Software

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Describe a time when you learned something very quickly?

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What would you check if a person is having difficulty turning a PC on?

1 Answer

Do you have Cisco Video Conferencing Support experience

1 Answer

Why are you looking to make a career change?

1 Answer

I was asked if I answered the phone in my current role. She then told me I was helpdesk because I answered the phone. I pointed out my laptop/desktop repair responsibilities and recapped my resume.

1 Answer

Basic steps of troubleshooting

1 Answer

Nothing out of the ordinary.

1 Answer
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