Desktop Support Interview Questions

If I were not able to immediately solve the CEO's email issue, I would try to explain that I was in the midst of working on an issue that has company wide implications that in turn will affect our customers if not solved very quickly and hope that the CEO would understand fixing that first is for the greater good of the company.

A router is a communication device that let's you connect your computer to the Internet.

Could you please let me know how was the skills test? Do you remember the questions? How can I prepare myself for this test? Thanks

I said it was the file extension of an outlook personal folder file type.

PST stands for Pacific Standard Time.. An email sent from someone in the PST time zone will have the time zone listed as "-0800" in the headers of the email. (However, "-0800" does not have to be in PST, as other time zones could have the same UTC offset).

Managing an entire network full of users as a admin. Learn new skills and training in bettering myself in IT. Having to re-image 500 machines that has Windows vista installed in them. The current business is downsizing and changes are not benefiting the employees. Went through college and learn different techniques in support end users.

Don't let emotions get the best of you.

I described my experience troubleshooting cell phones

Backup your files