Desktop support technician Interview Questions | Glassdoor

Desktop support technician Interview Questions

"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."

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What have you done to keep up with technology since your last position?

2 Answers

I have read manuals, watched YouTube videos and read technical discussion on the Internet.

Stupid answer!

How to handle multiple people, each with a high-priority problem.

2 Answers

How do you handle a support request from the CEO whose email is not functioning when you are already entrenched in another support issue that affects the whole company?

1 Answer

Tell me about your background experience.

2 Answers

How many hoops can we get unemployed people to jump through before they realize this is a waste of time?

2 Answers

Would you keep a secret for your boss if it broke the company's ethics policies?

2 Answers

my background and specifics and how i deal with end user

2 Answers

How would you sign a PC into an existing network domain?

1 Answer

How do you address a difficult situation/customer?

1 Answer

Give me an example of how you would multitask in this position?

1 Answer
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