Desktop Technician Interview Questions


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Apex Systems
Desktop Support Technician was asked...July 8, 2016

What have you done to keep up with technology since your last position?

2 Answers

Stupid answer!

I have read manuals, watched YouTube videos and read technical discussion on the Internet. Less

Faction Media

How to handle multiple people, each with a high-priority problem.

2 Answers

Not sure if its correct but here are my steps: 1. See if anyone can help me out and take one of the problems. 2. Start with the easiest problem first. Quick fix can save time for others on line. Less

Communication is the most important, making sure each knows that you haven't forgotten about them but that you are working on multiple issues. Less

Jama Software

How do you handle a support request from the CEO whose email is not functioning when you are already entrenched in another support issue that affects the whole company?

1 Answers

If I were not able to immediately solve the CEO's email issue, I would try to explain that I was in the midst of working on an issue that has company wide implications that in turn will affect our customers if not solved very quickly and hope that the CEO would understand fixing that first is for the greater good of the company. Less


What is the DNS

2 Answers

the DNS

domain name server

Reynolds and Reynolds

How many hoops can we get unemployed people to jump through before they realize this is a waste of time?

2 Answers

All of them due to the false hope they dangle in front of you.

I have an interview on the 27th. I abhor "dog and pony" shows myself, being a former Navy veteran from an aircraft carrier, I have seen too many. However there is a purpose behind it. Companies have to find potential employees who have a solid ethics background and the skill set for the job. Tests like these are there to weed out those who don't have the "mental agility" to handle a think quick, technical position. I took my online exams late last night and they didn't seem that difficult. I saw this format for a school which I earned my first AS degree as part of their entrance exam. Their courses were 5 weeks long, start to finish. My training in the navy was AECF (Advanced Electronics/Computer Field), 2nd hardest below Nuclear and outside SPEC OPS. We covered basic atoms to PCs, Networking and Solid State Electronics, with everything else including transistors, registers, AC/DC theory in between in 8 weeks. Sink or swim. Then there was "A" school... Less


Tell me about your background experience.

2 Answers

Hi,my experience is 9 years,support technician repair computers,hardware and software. Less

Hi,my experience is 9 years,support technician repair computers,hardware and software. Less


how do you find out the ip address of your pc

2 Answers

Ipconfig /all

Go to your favorite search engine and type in, "," on the search bar and hit enter. Less

Allied Digital Services

What would you do if there was an internal conflict between you and a coworker? A user is having issues with outlook finding an email, they can manually find the email but the search option can’t. What would you do to troubleshoot this?

2 Answers

Index search options need to resync

First I restart the Outlook


Would you keep a secret for your boss if it broke the company's ethics policies?

2 Answers


Take it to your grave

Helion Automotive Technologies

What is the difference between malware and viruses? and other technical questions.

2 Answers

.XLS, CSV, etc

virus = STD, small pox, bubonic plague, leprosy malware - pfft! mal = bad in spanish, so malware is mexican software Less

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