"When hiring dietitians, employers are looking for candidates with the educational background and certification to properly advise patients as well as the people skills to handle hesitant or difficult clients. In an interview, expect to be quizzed on your knowledge of healthy nutrition and your ability to advise patients that refuse to make alterations to their diets. Be aware that in order to practice, all dietitians must pass a national registration exam."
If I can remember, How would I deal with a difficult patient was a question. I had never been asked this before, I gave them my honest answer even if it sounded woo-woo.
Probably said I would give them a lot of love, patience and listen to them then discuss with staff/team to resolve. (working there I became known for wanting the difficult ones!)
comment I think since she got hired that is something the interviewer wanted to hear I would probably say something along those lines and add that I also follow the golden rule to give the upmost quality and service