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Director of business Interview Questions

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GroupM
Business Science Manager/Associate Director was asked...June 1, 2012

What's the most creative or proud example you have of an exceptional insight you got from analytics work?

1 Answers

Gave an example of when I worked at a media agency where I solved a question the client had for 20+ years. Less

VMS Info

How would you overcome a client's dissappointment if the products and services you were to offer did not meet their expectations and did not want to pay for products or services rendered?

4 Answers

I would refer the consumer back to the marketing or sales department.

It is incumbent on the sales rep to understand and communicate what the products can accomplish. If you are out over your skis on promises, you have to live with this loss. My best relationships are being honest and tell the customer that this and that are not ready yet. As far as paying for the product or services, if the contract was understood there would be a small window to cure the problem(this is where you can build a great relationship with customer)or bring in your Director of Product to discuss. Customers who have made the decision to go with your company do not want to rip it out after 30 days. Tough to answer, some sales take 60 days and some 18 months so. Shorter sales cycles the possibility of let down could be greater. Companies today are analyzing the heck out of product services and promises. If you know the product and know the customer it usually doesn’t get this bad... Less

There are two possibilities: 1) this is a customer who generally tries to opt out of paying for goods and services; 2) the expectation of products and/or services in this particular transaction did not meet the customer's expectations. I would initially presume the latter and focus on finding a solution. Whether there was a misalignment of expectations or poor communication regarding deliverables; these can typically be resolved relatively quickly and easily to customer's satisfaction, without taxing additional company resources. Making a genuine effort to solve the problem also builds lasting relationships and trust with the customer. If no acceptable solution can be found, regardless of my effort, I would save myself and customer valuable time by referring them to the appropriate resolution department. Less

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Atria Retirement Canada

Would you be willing to work on Sundays.

3 Answers

Yes

Yes

Yes

J.P. Morgan

Tell me why do you want to work for J P Morgan?

2 Answers

I'm sincerely interested to get opportunity to this company. Hope if I am hired.

I'm Post graduate looking forward for the role which suits me

What would I do on the job in my first 90-180 days?

2 Answers

What would you do on the job in your first 90-180 days at HC? The answer is simple--continue to look for jobs elsewhere. Less

For a BD guy, this is not unexpected, and I am always prepared to answer this in any interview. Less

Biomedical Systems

discuss sales cycle-how fast can you deliver=

1 Answers

sounded desperate for immediate business--

Brierley+Partners

What I liked about what I do

2 Answers

Helping businesses succeed

Fun, challenging

Atria Senior Living

Unexpected question - what is NOI?

2 Answers

Net operating income

Net over income

Digital River

What is your favorite word?

2 Answers

I have a hard time deciding between incongruous and anti-disenfranchisement.

revenue

DirectiveGroup

Are you willing to work 8-10 hours a day as an Independent Contractor and be solely devoted to DirectiveGroup?

2 Answers

"No"

Yes, why not!

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