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Told him about my experiences.
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Alternate position of assistant was offered to determine level of applicant's commitment to company, although originally responded to a director position. Wanted to see if applicant was just looking for ANY job. Gave off air of superiority, as if job was beneath "dignity". Clearly had trouble understanding industry and business model. As a Life & Health insurance brokerage, explained to applicant that she could write her own major medial insurance policy, once licensed, and would receive a commission as a result---which is standard industry practice. Just did NOT get this concept at all. If so confused about job, AND had such a negative impression of management and company, why accept job offer and waste so much time and training resources? All of which could have gone to someone who actually wanted the job. I am the company's founder. It is a fact. How is explaining the company's origin to a prospective employee bragging exactly? Less
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FYI. Employee was terminated for cause.
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The customer is always right. I’d agree & or apologize for what the were irate about & if that didn’t calm them down I’d get the manager on duty. I’m aware most people won’t be Less
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Repeat customer’s unless they are satisfied
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I would remain very calm & listen carefully to their true complaints. Keeping in mind the customers always right, I’d try everything i could possibly do to calm them down & address their issues to the best of my ability. If needed I’d get the manager on duty to help solve the problem & be diligent to make them happy Less
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Des fois oui des fois non
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Oui.a ce que je sache on ne dort pas les yeux ouvert
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You are aware of the job market, today?
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I have been searching for a company with a quality product and amazing team. The icing on the cake is the fact the Nick, the CEO, has a true and genuine care for his employees. I've never met someone who understands the need to care for employees like he does! Less
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I told him I did not have a great experience due to a number of reasons. To which he related to my experience and went on to explain how The Fitzpatrick Group operates which eased my concerns Less
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Very casual interview over coffee.