Tell me about a time when you were able to complete a project no one else could. Tell me about a time when you had to team up with another department for a project. What would your last supervisor say is an area you need to work on.
The subgroups argued in which order they should be essential on the moon. The leaders of each subgroup presented the lists to team managers. The leaders that presented the lists were obviously seen as stronger candidates especially if they could argue against items that had no value on the moon.
As long as you can be specific, provide a clear issue, and a clear resolution with a positive outcome you should be in good shape. The idea is to show that you have the skills to independently provide good customer service, be a sound coworker and employee. Aetna is looking for skilled and experienced people that require minimum direct supervision.