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This was the question I stalled the interviewers on initially because I had manipulated the initial numbers in the math question to give me a buffer of employees in two areas so this wouldn't be an issue. Apparently no one else thought about people calling in sick or not showing up to work, so I think I impressed at least one interviewer by thinking ahead in this situation. Less
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Yes, as long as it was split up between different managers.
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Use the STAR method
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As a Team Lead, I’m always faced with difficult situations daily. For example, I’m in charge of training agents. When agents do not apply the techniques I teach, I always approach the agent to find out what is happening and how to find a solution to the problem. Less