"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."
Most unexpected questions: they don't really delve into technically or critically challenging questions other than the bare basic interview questions. I.E. what do you have to offer? Why should we hire you? What are your proven trade skills and skill sets? Which computer programs do you know?
Simple Questions require simple answers. Just go with motion of the ocean. Nothing to get excited about here.