Eligibility specialist Interview Questions | Glassdoor

Eligibility specialist Interview Questions

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How would you handle a situation in which you were dealing with an irate or difficult client?

1 Answer

I would calmly explain that I understand why the client is upset but I cannot help him/her until he/she calms down and allows us to have a civilized, logical discussion.

What would you due if a customer cursed at you?

2 Answers

After describing the position and going over benefits and compensation: Can you please describe the position just described?

2 Answers

What is your philosophy of human services?

1 Answer

What is something your previous employer will complain about you?

1 Answer

why I wanted to work there

1 Answer

Why do you want to work for the Department of Social Services?

1 Answer

Would I want to move up and grow into different positions there

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If asked you do something and after a week they change it and ask you to do something else. How would you handle this situation?

1 Answer

Do you have experience verifying benefits through primary and secondary insurance companies?

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