Eligibility worker Interview Questions | Glassdoor

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Eligibility worker Interview Questions

"When interviewing for a position as an eligibility worker, expect to answer questions that will assess your ability to interview applicants and make sound evaluations regarding whether an applicant is eligible for government aid. You will likely be given mock government aid applications and be asked to determine whether each applicant qualifies for aid, and if so, how much aid he or she deserves."

Top Interview Questions

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How would you handle a situation in which you were dealing with an irate or difficult client?

1 Answer

I would calmly explain that I understand why the client is upset but I cannot help him/her until he/she calms down and allows us to have a civilized, logical discussion.

What would you due if a customer cursed at you?

2 Answers

Describe your personality.

1 Answer

Why do you want to work for the Department of Social Services?

1 Answer

Why do you want to work for the county?

1 Answer

If asked you do something and after a week they change it and ask you to do something else. How would you handle this situation?

1 Answer

Would I want to move up and grow into different positions there

1 Answer

What made you want to become an Eligibility Worker at Arlington County

1 Answer

No difficult questions.

1 Answer

Name a time where you had to help a upset custom what did you do?

1 Answer
110 of 37 Interview Questions