I stop a moment to really listen, patients want to be acknowledged! Assess their needs, ask yourself 'can I delegate this task to someone else or does it require my own knowledge?'...always be honest, patients easily pick up on things even if on the exterior they may seem indifferent to your actions. Mind your body language, it says a lot! Set realistic expectations and tell them what they can expect of you in a gentle and respectful manner (again, honesty, they can read you)! Its okay to ask a colleague for help (if appropriate), always use your resources when they are available.
I mentioned that I wanted to continue my education (obtain my masters), have made a long term commitment with a hospital, and join their committees or programs to continue helping the community. I mentioned wanting to continue obtaining certifications and learning specialties that interested me and becoming a preceptor to other RN students and new nurses.
Don't overthink this one. Just be yourself! It doesn't need to be healthcare related. They just want to see that you have something you truly enjoy doing and can look forward to when you need to decompress after a long day. I took the opportunity to be myself with this question, so they could see the 'quirkier' side of me and not just 'suit and business' persona.