"Working as an emergency room technician demands the quick and critical thinking skills to make sound decisions in the middle of a fast-paced environment. During an interview, expect to talk about how you view good customer service, follow standard protocol, and handle irate patients. Employers may provide an example of an emergency conflict where you must use your judgment to decide which trauma requires more immediate attention. Be sure to display your passion for helping others to prove that you are the right fit."
Describe a time when you came across an irate patient and how did you handle it.