Enrollment Advisor Interview Questions | Glassdoor

Enrollment Advisor Interview Questions

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Enrollment advisor interview questions shared by candidates

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How would you retain a student who decided that school was too hard and wanted to quit or take time off?

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Isn't this something that I would know after training?

It is an entry level position, asking questions like "Give me a scenario that you had to solve a problem." or "Give me an example of where you provided outstanding customer service."

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Do you have personal experience with going to school online?

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What do you think of when you think of sales?

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What would your previous boss say are your Strengths and Weaknesses?

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What do you think about an online school opposed to a traditional school?

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What did you like about your previous job? And what did you dislike?

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Situational questions that are random

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The questions were all of the same level of difficulty. My example above: "Describe a time where you were forced to make a decision at work you didn't want to make. What was your thought process and what was the decision?" Having to sift through many positions in my work history over the years to come up with this exact scenario from that one job, and then expound on it, was exhausting. This is a better position, I think, for a recent grad who hasn't worked too many previous jobs.

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Why do you feel qualified for this position?

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