Entry level claims adjuster Interview Questions | Glassdoor

Entry level claims adjuster Interview Questions

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entry level claims adjuster interview questions shared by candidates

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How did you handle a irate customer

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When handling a call with an irate customer, first thing I do is to remember that they are not mad at me but at the situation in place. I try to put myself in their shoes and recognize their concerns. It is easy to forget that we are dealing with human beings when taking so many calls at day but I take special care of this customers because something is happening in their life to make them act this way.

Why auto damage

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Tell me about a time you have had to change course after an original plan.

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Tell me about a time you went above and beyond your normal duties.

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What is your greatest strength?

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Tell me about a time where you had to work with a customer to find out exactly what they needed.

Tell us about a time where you had to deal with a difficult customer?

Tell us about a time where you messed up? How'd you fix it?

Tell me about a time you provided outstanding customer service.

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