Escalation Engineer Interview Questions | Glassdoor

Escalation Engineer Interview Questions

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Escalation engineer interview questions shared by candidates

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I was asked about what would happen if a user misconfigured a PC's default gateway to point to another PC on a LAN instead the true gateway, a router.

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I got it wrong at the time but I know now that the receiving PC (the wrong default gateway) would drop the packet.

What settings on available for NIC properties?

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Reverse a linked list.

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With two probes, determine the [clockwise/counterclockwise] direction that a plate with 2 different colors (split along a diameter) is spinning.

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A lot of exchange questions

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Riddles. Seriously. Google "riddles used in google and amazon interviews," because that's what they did.

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The most difficult question was a troubleshooting scenario where the variable would always change, regardless what my answers and solutions were. I would re-assess what I knew about it and what I had done and re-walk through the whole thing and come up with new ways to test and new things to test and then it would change again. I learned afterward that it was a just a test to see how I would perform and how I process and solve issues. It wasn't specifically about fixing an issue but about how I would respond under the conditions and what process I would take in my troubleshooting efforts.

Sequence numbering mechanism. Meaning of the DF bit.

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How would you handle a problem that you have never encountered before and don't have the solution to the problem?

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What was the most difficult situation I had to deal with as an engineer.

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