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Escalation specialist Interview Questions

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There is a tub filled up with ping pong balls. A marble is dropped into the tub. Without sticking your hand in and searching for it, how would you find the marble?

3 Answers

Shake the tub

Empty the tub

Fill it up with water. Ping pong balls will float to the top and the marble we be at the bottom.

What settings on available for NIC properties?

1 Answer

What was the most difficult technical issue you had to solve?

2 Answers

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Why do want this?

1 Answer

How do you prioritize escalated issues?

2 Answers

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Do you feel that you can deal with customers on the phone.

1 Answer

What would you do if a customer said that their new bed was infested with fleas and was biting their newborn.

1 Answer

Tell me about a time when....

1 Answer

Random questions focused on how you would help customer

1 Answer

How would you handle a problem that you have never encountered before and don't have the solution to the problem?

1 Answer
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