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Event coordinator Interview Questions

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The Ohio State University
Events Manager/Program Supervisor was asked...June 8, 2012

Do you enjoy working with people and are you able to handle people in a problematic situation?

2 Answers

Yes

Problematic, being large, noisy or difficult crowds. As Event Mgr. or Program Super one needs to be able to anticipate & prevent possible problems before they happen or even while they are happening! Less

Virginia Commonwealth University

You've been planning an event XYZ for a few months, when a week before the date of it, the customer wants to change multiple elements of it. However, you know it will simply not be possible for logistical reasons. How do you communicate this to the customer, who will definitely be upset about this fact.

1 Answers

If asked about how to deal with a complaint like that, it's good to know that they divide their customers into three categories: students (who are often treated in a demanding, even condescending way, and are supposed to learn from their mistakes in planning their own events; if they're disorganized about their event, it's OK to be harsh with them and even cancel it all together, just as long as they learn to plan it better in the future); VCU departments (the representatives of which are to be kept happy but with minimal effort) and external, paying customers (who need to be kept delighted at all times, while at the same time being treated as cash-cows and charged for absolutely everything possible). Less

Regence BlueShield

What would you do about something you had to do but did not have all the answers?

1 Answers

Research, ask questions of people who had done the task before.

Victory Marketing Agency

What is your management style?

1 Answers

Laissez Faire; All my employees are adults and should be treated as such respectfully until they show me otherwise. In sales roles, I set goals for the team to reach daily. I keep everyone excited and motivated. Less

Giant Eagle

Describe a time when you dealt with a disgruntled customer, how did you resolve the situation?

1 Answers

Showing the person that his or her concern is being heard and dealt with. Contact the appropriate people to help resolve as easily and as quickly as possible. Less

Marriott International

Tell me abound a time you had to handle an employee complaint

1 Answers

Hear them out, document as necessary, investigate, take action, and take steps to rectify situation if need be Less

Knowland

what was the largest event you planned

1 Answers

event which was attended by 3200 people

Virginia Commonwealth University

Have you used event planning/conference planning software?

Qraved

She asked : What made you want to apply to this company?

4 Answers

I love working with a team to achieve a common goal, and I know my background in event management has prepared me for this role. I look forward to becoming a valued contributor to this phenomenal team. Less

I was interested in on-line and now Indonesia is going towards technology and digital. Less

From some work that I have gone through, Government Relations is very suitable for me. Less

Show More Responses
Durham Coca-Cola Bottling

Do you have a drivers license

3 Answers

Yes

No, I do not have Drivers License but can get one anytime.

No , I do not. But am able to obtain one.

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