Gave a date, verbally promised an offer, never got one. Bush league operation at best.
Very similar to this review. Passed first interview, given a buncha bogs numbers (salary is POTENTIAL not actual: based on Bonus and Profit sharing - You are NOT allowed to see an PnL woth cook out, yet a big % of your check depends on it) Called back and told we'd have final interview the following week. I went ahead and accepted another pending offer after a few days, but, never called again by Cook Out?!...lol... Very disorganzied ; FAMILY ran chain.. My best is advice is DONT FALL for the Hype.
Yes. When I was a cook, we had a line that was just about as long as yours here and it was always filled with tickets. I am very experienced with focusing in on the task at hand and servicing it in a timely fashion, especially in a busy environment. Multi-tasking is a specialty of mine."
I don't guess that it was that bad of a question, but It struck me awkward. Mostly because I was interviewing for a part-time after school job, and not management or some job higher up the ladder.
What they would like to hear relates to every worker potential. How can you, as a part time after school team member help bring more customers to the company? By smiling warmly, listening attentively to them, getting a solution if they have an issue, ensuring they get their food hot, fresh and fast, ensuring they have a clean restaurant - and safe restaurant - to dine and relax in. Your attitude, speed and positivity is what will cause each customer to return again and again. The more money coming into the store, the better your future raises and promotions. The base job title for every single employee in every single job in the world is 'team' member. You all work as a team to give the best customer experience you can. This increases profits for all.
A customer comes in angry, and asks for a hot n ready pizza. You just finished a big unexpected order of hot n ready pizzas and your all out. He tells you aren't they suppose to be hot n ready? What do you do in a situation like this?
What they want to hear from you is that your going to be on top of it and that it wouldnt happen if you work a lot faster, Or you could refer the angry customer to a manager or team leader to keep the customer in the store.
I love working Little Caesars Pizza. I've been working there for almost a year. I always encounter a similar situation. I always tell them that I just sold out the ones tha are ready in just few minutes ago and also always told them that it would be ready in 5 to 10 min that even sometimes it would take up to 15 min. They will be fine. I don't have customers arguing with just because of it. Talk to them with a happy smile face and in a friendly way approach.
One time a customer from a movie set came and ordered serveral drinks and pastries. It took about 15 minutes to make all of these drinks and to bag up all her pastries. But she was by herself and there were many people working on the set. She couldn’t carry everything so I asked my manager if it was okay to walk with the customer to her set and help deliver all of the goods. My manager approved and really liked the idea and so I took off my apron and walked with her to the set. Luckily it was not that far
There are many that come to mind, but it's my responsibility to not only meet customer needs but always put effort into exceeding their expectations.... some things u just can't learn it has to be in you already
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"a great experience is a customer getting what they wanted fast and accurately, a legendary experience is when they get more than they intended to and walk away equally happy"
"a great customer service experience is when a customer gets what they want, when they want it - a legendary customer experience is an experience so great it turns the customer into a promoter and evangelist for the company, telling all his/her acquaintances about the wonderful experience they had".
To get additional money to help me with pursing my schooling.
i would like to work at culvers because it a fun place to work for the crew seems nice i would fit in u get to know me it be like cool that how it was when i work for KFC I GET ALONG WITH EVERYBODY I JUST NEED A JOB IF U GIVE ME A CHANCE