Financial aid advisor Interview Questions | Glassdoor

financial aid advisor Interviews

Financial aid advisor Interview Questions

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How many years I had in customer service jobs.

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I have over twenty years in customer service jobs.

What do you like to do for fun?

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Do you have any questions for me?

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I would say the most difficult questions were the ones that were never asked. One would be how do you view being encouraged to work hard for minimal compensation at a company that has a new location director every few months? And how do you feel about being asked to go above and beyond but zero tolerance if you make a mistake?

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Are you more interested in financial aid or admissions?

1 Answer

Why do you want to work in higher education?

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What would you do if it were a minute until your shift was over and you had a call coming in?

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Explain a time where I went over and beyond for someone?

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Tell us about a time you handled a situation where a customer was frustrated.

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Do you feel you could meet our department metrics?

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