Financial Associate Retirement and Benefits Interview Questions | Glassdoor

Financial Associate Retirement and Benefits Interview Questions

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phone call simulation has to be made as if you were already working at fidelity

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be informed of Fidelity's products and services

Give and example of a time when you gave an exceptional customer service experience? Tell us about a time when you worked in a group/team? How have you handled a bad customer experience and what steps did you take to change it? What steps would you take to fix a poor customer service experience from a previous coworker?