Financial Care Representative Interview Questions | Glassdoor

Financial Care Representative Interview Questions

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Financial care representative interview questions shared by candidates

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What is APR?

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Tell me about a time you did not agree with a supervisor on a decision or when a policy change. How did you go about it?

Explain a time you had a difficult customer and how you handled it.

Have you ever worked in collections? How comfortable are you with this?

Tell me about a time when your attention to detail helped resolve a difficult situation.

Describe a difficult situation you have overcome.

The most difficult question I had to answer was a behavioral question, something to the effect of; Tell us about a time you had to deal with a sudden, significant change in your life.

Describe a time you dealt with a difficult customer....

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