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Financial Care Representative Interview Questions

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“Tell me about a time when your attention to detail helped resolve a difficult situation.”

“Describe a difficult situation you have overcome.”

“Tell me about a time that your supervisor asked you to improve on something?”

“The most difficult question I had to answer was a behavioral question, something to the effect of; Tell us about a time you had to deal with a sudden, significant change in your life.”

“Describe a time you dealt with a difficult customer....”

“Tell me about a time you did not agree with a supervisor on a decision or when a policy change. How did you go about it?”

“Was there a time in which a supervisor had told you about a change or policy that you did not agree with? What did you do about it?”

“Explain a time you had a difficult customer and how you handled it.”

110 of 13 Interview Questions