Fire Claims Representative Interview Questions | Glassdoor

Fire Claims Representative Interview Questions

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They ask many good cop bad cop situation questions but the most difficult is why do you want to work at State Farm.

1 Answer

They want answered in a Situation Action Result format.

Preliminary phone interview - have you ever issued paperwork that was compromised? Panel interview- 1. what is your best working relationship? 2. name a time that you had to give guidance to someone that did not initially value your input or advices at ended in a positive outcome? 3. A time you have had to deal with a difficult customer

1 Answer

1. Time you had conflict with a coworker, how did you handle it, what was the outcome. 2. Describe a time you weren't able to deliver on a timeframe you'd given a customer. Looking back, what do you think you could have done differently? 3. Describe a time you were given critical feedback. 4. A time you had to complete a large volume of work in a short amount of time. (Quantity vs Quality) 5. A time you had to solve a problem. How did you do it? What was the outcome? Do you think you made the right decision? Why or why not?

4 Answers

What is your ideal job?

1 Answer

Tell me a time where you dealt with a difficult customer?

Tell me About a time you had a difficult situation at work and how did you handle it?

Tell me about a time when you were unable to meet customer expectations

My phone interview is scheduled for a few days. She did advise me to look over the job listing to prepare for the interview accordingly.

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