Front Desk Associate Interview Questions | Glassdoor

Front Desk Associate Interview Questions

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Front desk associate interview questions shared by candidates

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Describe a time when you had trouble with a customer and how did you resolve it?

1 Answer

Once was yelled at for not having a certain item in the store I worked in since it was a brand that no longer existed. I found an associate who was familiar with that type of project and went with her and the customer to the item section and helped explain what would be closest to what the customer has used previously and offered a coupon for her trouble.

What would you do if you were offered a better job with better pay in the next year? Would you just leave us?

3 Answers

What do you look for in a manager?

1 Answer

How would your recent employer describe you using one word?

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Why do you want to work for Massage Envy?

1 Answer

Explain your previous experience in sales.

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How do you handle a difficult customer.

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Why do you want to work here? Where have you worked before?

1 Answer

Have you worked in sales before?

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How do you feel about customer service?

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