Front Desk Associate Interview Questions | Glassdoor

Front Desk Associate Interview Questions


Front desk associate interview questions shared by candidates

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Describe a time when you had trouble with a customer and how did you resolve it?

1 Answer

Once was yelled at for not having a certain item in the store I worked in since it was a brand that no longer existed. I found an associate who was familiar with that type of project and went with her and the customer to the item section and helped explain what would be closest to what the customer has used previously and offered a coupon for her trouble.

You have 2 jars and 50 black beads and 50 white beads. How many would you put of each color in each jar so that if a bead was randomly selected from both jars, you had the greatest chance they would match? You have to put all of the beads in the jars.

5 Answers

What would you do if you were offered a better job with better pay in the next year? Would you just leave us?

3 Answers

What do you look for in a manager?

1 Answer

How would your recent employer describe you using one word?

1 Answer

Why do you want to work for Massage Envy?

1 Answer

Explain your previous experience in sales.

1 Answer

How do you handle a difficult customer.

1 Answer

Why do you want to work here? Where have you worked before?

1 Answer

Have you worked in sales before?

1 Answer
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