Front desk receptionist Interview Questions | Glassdoor

Front desk receptionist Interview Questions

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Front desk receptionist interview questions shared by candidates

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How will you deal with an angry guest?

2 Answers

Calm the guest down and try to find out exactly what the guest is upset about then, come up with a solution to make the guest happy.

Match their emotion and energy. Sympathize and tell them “I understand how you feel, a lot of our guests sometimes feel that way, but it actually works like...”

What is your idea of professionalism?

1 Answer

Tell me about your redundancy (if appropriate) or why do you want to leave your present employer?

10 Answers

What is something that you can bring to this company?

5 Answers

how would you deal with an irritated guest

4 Answers

Do you live in an urban area?

3 Answers

Tell me about yourself.

3 Answers

how I would handle an irate client who was upset that they were charged a $50 cancellation fee

3 Answers

What would you do if you were the only one on the desk, a guest was asking you questions, and the phone was ringing?

3 Answers

what makes you the pick for this position?

3 Answers
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