Geek Squad Consultation Agent Interview Questions | Glassdoor

Geek Squad Consultation Agent Interview Questions

60

Geek squad consultation agent interview questions shared by candidates

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Would you turn your friend in for stealing a bag of chips?

3 Answers

Yes

hell no!

Yes because yourself and your co-workers are representative for the company, so when ur co-worker steal from there own company it just doesn't make the company look bad but also the team working at that company.

"If a customer comes in with the idea of buying a electronic gadget but don't know what he wants and just tell you he's into music, how would you go about helping him". This one wasn't difficult but the way it was asked in the interview was worded weird.

1 Answer

What was your greatest achievement?

1 Answer

Would you ever steal from the company?

1 Answer

How would you respond to a disgruntled customer?

What would you say are the 3 important things of a computer to let a customer know about king of computer that he/she is looking to buy?

1 Answer

Typical interview questions. Talk about yourself. What are your hobbies? What qualifications do you have for this job? Describe a time when you had to deal with a frustrated customer.

How would you deescalate an angry customer?

1 Answer

Describe a time you went out of your way to help a customer have the best shopping experience.

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