Geek Squad Consultation Agent Interview Questions | Glassdoor

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Geek Squad Consultation Agent Interview Questions


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Would you turn your friend in for stealing a bag of chips?

3 Answers


hell no!

Yes because yourself and your co-workers are representative for the company, so when ur co-worker steal from there own company it just doesn't make the company look bad but also the team working at that company.

"If a customer comes in with the idea of buying a electronic gadget but don't know what he wants and just tell you he's into music, how would you go about helping him". This one wasn't difficult but the way it was asked in the interview was worded weird.

1 Answer

What was your greatest achievement?

1 Answer

Describe a time where you had to deal with a disgruntled customer? How did you handle the situation, and what would you do differently if confronted today?

How would you respond to a disgruntled customer?

What do you like/dislike about your current employee?

What would you say some of your strengths and weaknesses are?

What would you do in a situation where you saw someone stealing?

1 Answer

What do you think is the most difficult thing that Best Buy associates and Geek Squad need to deal with?

1 Answer
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