Guest Service Representative Interview Questions | Glassdoor

Guest Service Representative Interview Questions

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Guest service representative interview questions shared by candidates

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They asked me if I could be an animal, what would I be and why?

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I chuckled first at the idea of the question alone, wondering how this would help my job skills or requirements. Over all my answer was a lioness. I am first a mother, secondly a hunter mindset, and thirdly take Pride in my heard (team force)

What is one thing people notice about you right away?

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What is your expectation of pay

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Why do you want to work for Massage Envy?

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Would I be willing to change my appearance if I was hired?

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Do you have any questions for me?

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The only question I was asked was regarding childcare issues and if I had reliable transportation.

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An angry customer calls. They can't go on their trip. They want their money back. What do you do?

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Questions about my work history. They wanted to ensure I was worth hiring. Overall, I wasn't sure the AGM was interested in hiring me due to his very cut and dry approach.

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This is a summer-temporary position, but there may be a couple full time, benefit-eligible positions open at the end of the summer. What makes you different than the last applicant and why should we extend your employment after the summer?

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