Guest Service Team Leader Interview Questions | Glassdoor

Guest Service Team Leader Interview Questions

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Guest service team leader interview questions shared by candidates

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The one question whose response interested them the most had to do with mistakes. I was asked, "On your last job, what was the worst mistake you made and how did you handle it?"

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On my last job, I was unable to make "mistakes". I worked for a finance company and prior to solidifying any financial data, I had to triple check my data. Mistakes, were not allowed.

Tell me about a time...

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If a guest seen an item on the floor that had a price of 15.99 and is ringing up for 21.99 as a cashier what would you do?

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What are your 'Strengths' and areas of 'Improvment'. Tell me about a time when you exceeded another person's expectations? Tell me about a time when you had multiple things to do in a short period of time? You ring an item up for a guest and it comes to 24.99 and the guest tells you theres a sign up for 19.99. What do you do?

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Why do you want to work in Hampton Inn?

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Why do you want to work for Target?

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Explain a time when you had to mentor a coworker?

Tell me about a time you coached another employee?

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All situational. Tell me about a time where you made a mistake. Tell me about a time where you had to lead a group to accomplish a task.

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