Guest Services Interview Questions | Glassdoor

Guest Services Interview Questions

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They started with a general "tell me about yourself" question, which is always difficult, because it's difficult to know how much they want to know, where to begin, where to end, etc.

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The unexpected question was: What is your favorite restaurant?

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If a guest seen an item on the floor that had a price of 15.99 and is ringing up for 21.99 as a cashier what would you do?

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How to handle conflict

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So why do you want to work here?

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Questions about my work history. They wanted to ensure I was worth hiring. Overall, I wasn't sure the AGM was interested in hiring me due to his very cut and dry approach.

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The only question I was asked was regarding childcare issues and if I had reliable transportation.

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What are your 'Strengths' and areas of 'Improvment'. Tell me about a time when you exceeded another person's expectations? Tell me about a time when you had multiple things to do in a short period of time? You ring an item up for a guest and it comes to 24.99 and the guest tells you theres a sign up for 19.99. What do you do?

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Some of the scenario questions.

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