www.unitedhealthgroup.com / HQ: Minnetonka, MN
Case scenarios. What would you do first if a patient is aggressive
Try deescalating the patient
I've had this happen many times since I was an RN at a psych facility. If you're in the patient's room, ALWAYS make sure you are next to the door in order to have a way out. Speak calmly, but not too much. Remove distractions (bright lights, tv noise, other patients). Offer to go for a walk down the hall with them. Validate the patient's concerns and feelings. NEVER say, you're stuck, or there's nothing you can do, etc... Let the patient feel you have their best interest in mind.
Excellent answer from Missy at Old Vineyard Behavioral Health!!! I'm curious how far the aggression is allowed to escalate before your team would respond & help you?