Health Care Services & Hospitals interview questions | Glassdoor

Health Care Services & Hospitals interview questions

CVS Health Interviews /  HQ: Woonsocket, RI

2,241 Interviews

2.1 Easy

Kaiser Permanente Interviews /  HQ: Oakland, CA

1,039 Interviews

2.9 Average

DaVita Interviews /  HQ: Denver, CO

624 Interviews

2.8 Average

Interview Questions

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Case scenarios. What would you do first if a patient is aggressive

3 Answers

Try deescalating the patient

I've had this happen many times since I was an RN at a psych facility. If you're in the patient's room, ALWAYS make sure you are next to the door in order to have a way out. Speak calmly, but not too much. Remove distractions (bright lights, tv noise, other patients). Offer to go for a walk down the hall with them. Validate the patient's concerns and feelings. NEVER say, you're stuck, or there's nothing you can do, etc... Let the patient feel you have their best interest in mind.

Excellent answer from Missy at Old Vineyard Behavioral Health!!! I'm curious how far the aggression is allowed to escalate before your team would respond & help you?

What is a 1572?

2 Answers

What would you do if you entered a patient room and found them unconscious.

3 Answers

I'm going to give you a scenario just to see how you think. If you had an employee approach you after not being promoted, although they said they were promised the promotion, what would you do?

2 Answers

The ICU environment can be very stressful. How do you think you will handle that stress?

1 Answer

From Leader: We are in need of someone with a good eye for detail yet have the vision to take on unit based quality projects and see them through. How do you think your experience and skill set fits our need?

1 Answer

How do deal with a uncooperative family memeber/patient?

1 Answer

Do you feel comfortable working without a physician in the office?

2 Answers

How do you handle stress and pressure of a fast paced environment?

1 Answer

How would you handle an irate client?

1 Answer
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