Healthcare customer service representative Interview Questions | Glassdoor

Healthcare customer service representative Interview Questions

11

healthcare customer service representative interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

How would you get started in this role?

1 Answer

I described a 30-60-90 day plan involving training, customer & channel partner outreach, prioritization of prospects, and strategy execution.

Are you looking for employment else where?

1 Answer

1.Describe providing excellent customer service as an at home customer service representative. 2. If you had an at home physician call you and she was extremely upset because she had not been paid, but our requirements are that physicians submit their work logs into the system, how would you handle the situation?

How do you overcome a situation that you have no control over?

Tell me about yourself? Why do you feel you'd be a good fit for this position?

What is your current salary? Why would you want to leave such a great company? Why do you want to leave such a good company to come work here? Is that your current salary rounded or exact?