Help Desk Support Interview Questions | Glassdoor

Help Desk Support Interview Questions

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Help desk support interview questions shared by candidates

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How would I handle a conflict with another associate?

1 Answer

I would think about the situation and then I would ask the other associate if I could talk to them in private to see if we could iron out the situation.

Why I was leaving current job after only six months employment.

1 Answer

What constitutes RAID 0, RAID 1, RAID 5?

1 Answer

If I would be willing to supervise the employees even though I would be a new hire. She needed someone to handle schedule/vacation requests and to do evaluations. I had experience in a prior position handling those requests.

1 Answer

User boots into Safe Mode but cannot change the resolution or colors, how would you troubleshoot

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Where do you locate the configuration settings to add a printer to the network?

1 Answer

How much experience have you had before this job?

1 Answer

I wasn't really asked a lot of technical questions, they had my resume asked a few questions about my experience with active directory and pc imaging, asked about my certifications and security clearance. They said my resume spoke for its self.

1 Answer

Personal questions about hobbies etc. I may have been overthinking it but I felt like they were trying to figure something out about me.

1 Answer

What do you know about video communications?

1 Answer
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