Help desk technician iii Interview Questions | Glassdoor

Help desk technician iii Interview Questions


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What is a GL code

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a financial code used to organize books. there are PNL and Balace sheet accounts. most companies use segments to break down GL by department division etc

Roll Play: An employee with a duel monitor display calls in and states that his monitors only show a black screen.

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I'm word 2010 there is a feature called styles. it allows a user to change the layout in the middle of a document. How can you revert a style once applied. this is not the same styling as format.

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ROLL Play: Printers are installed using a utility so that as long as they are on same network they can be printed to. No server are required. A user reports that he is unable to print. There is no technical staff on-site please walk user through issue.

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Describe the workflow from receiving an order through delivery.

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What are the 3 types of profiles on a windows domain?

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