Helpdesk Support Interview Questions | Glassdoor

Helpdesk Support Interview Questions

45

Helpdesk support interview questions shared by candidates

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What are examples of why you believe to be a hard worker

1 Answer

Interesting question

Basic Help Desk troubleshooting (what to do when your monitor goes out, when the router dies, etc.)

1 Answer

Tell me about yourself

1 Answer

Do you have any experience with Progress DB?

1 Answer

How much experience do you have in this field?

1 Answer

What was the most difficult situation you've dealt with in your career

1 Answer

Users can't access the Internet. Check to see if the Proxy settings in IE and Mozilla are set to Automatically discover. then troubleshoot ipconfig commands from there after you've done the basic reboots on the pc and switch "If it's All Computers only"

1 Answer

Are you willing to learn ?

1 Answer

I was asked about my level of experience in the field.

1 Answer

What is the operating system for an Apple Mac?

4 Answers
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