Helpdesk Technician Interview Questions | Glassdoor

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Helpdesk Technician Interview Questions

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Helpdesk technician interview questions shared by candidates

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What's my favorite/least favorite thing about the job?

What was the names of 2 of the first two people you have met with so far?

1 Answer

What sort of software and hardware I've supported?

What imaging software have I used?

1 Answer

how would you handle an angry customer

What are some technology sites you like to visit on a regular basis?

1 Answer

They were mainly looking for me to sell myself. Show you have customer service skills and that you are willing to learn and you will do ok.

Can you tell me how to pull up an IP address?

Standard IT questions and background. Questions were centered around what my background was, questions concerning my customer service experience.