Helpdesk technician interview questions shared by candidates
How would you react when you are in a bad mood and a customer comes to you and is not talking to you in a good manner?
I'll be cam and still help the customer but if the customer doesn't gets better i'll call the supervisor and ask him to help the customer.
Roll my eyes first, hiss, then swear at the customer.
How would you troubleshoot a remote office where the internet is down and the Brokers need to get to work trading stocks and bonds ect. What would you do?
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