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As an HR Manager, how will I drive results.

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How do you handle irrate customers?

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Tell us of a time when you had to venture outside of company procedures or protocal in order to satisfy a customer.

2 Answers

"Tell me a situation in which something was broken and what did you do to fix it without a supervisor" "Tell me how you would handle conflict between your coworkers" "Tell me how you handled a difficult customer, what did you do to resolve the problem"

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Why do you want to work for Lowe's.

2 Answers

What would you like out of the company?

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How would you assist a customer that said they did not need help and was just looking?

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Why is a manhole cover round?

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What would you do if a customer was irrate.

3 Answers

In my phone interview I was asked to "give an example of a time that you have given excellent customer service, and it must be a precise, detailed example."

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