"The hostess dictates a customer's first and last impression of a restaurant, so excellent customer service skills are essential. Expect to answer questions about how you would greet customers on the phone and in person to ensure they leave with a positive impression. As hostess stations often get hectic during peak restaurant hours, be prepared to discuss how you would handle long lines and impatient customers."
What would you do if someone walked in the door as the phone began to ring.
Greet the person first and excuse yourself to answer the phone to ask if you may put them on hold for a minute.