Hotel Concierge Interview Questions | Glassdoor

Hotel Concierge Interview Questions

"When hiring concierges, hotels will look for applicants who can exemplify excellent customer service skills. As your job as a hotel concierge will be to assist guests with every request no matter how difficult it may be, you can expect the interview to focus on your capacity to be patient, professional, and helpful throughout the length of a guest's stay. Prepare to answer behavioral questions that will test your ability to provide excellent service to hotel guests."

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I was asked if I felt confident that I could bring my successful sales experience to a completely different product (apartment leasing) that I had been selling for years.

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I expressed that I would provide excellent customer service by assessing the needs of each individual and finding the best property that would meet their needs. I'd be proud to represent a great product ( The Irvive Company) .

What was a customer service problem you had and how did you fix it?

where did you hear about us and how do you like the hotel industry

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