"When applying for a position as a director, be prepared to have your leadership skills and judgement tested by many case studies. These scenarios help employers understand what kind of leader you will be for a team or department at their company, so confidence, quick thinking, and examples of how you have fixed similar problems in the past will be highly advantageous towards receiving an offer."
How would you handle a dissatisfied parent?
Parents can get very upset when it comes to their children. So if they are dissatisfied we have to find out from the parent what is going on and in what way do they feel the issue can be resolved to their satisfaction. As a manager, if its something that can be done, then make it happen.