Teller Interview Questions in Houston, TX | Glassdoor

Teller Interview Questions in Houston, TX

"Employers hiring bank tellers are looking for candidates who can provide superb customer service regardless of stressful circumstances. Expect a lot of situational or role-play questions that will assess your ability to diffuse unsatisfied customers and handle money professionally. In addition, bank tellers must also be comfortable with counting and handling bills efficiently and accurately, so come prepared to answer a mental math counting teaser."

Top Interview Questions

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How did you handle an irate customer?

2 Answers

Listen to them, understand their questions or concerns and proceed accordingly.

Yes you listen. Then relate back to them what they are concerned or upset about. Let them know you can help and if you can't personally, you would like to share their concern with someone that can help further to resolve their issue immediately.

How does good customer service sounds, feels, and looks like?

1 Answer

Tell me about the time you had to deal with a difficult situation and a difficult customer?

1 Answer

What interests you in joining retail banking?

1 Answer

How well I was about managing my time.

1 Answer

Security information, and what your past was like.

1 Answer

Have you ever came across a unsatisfied costumer and how did you handle it?

1 Answer

How would you describe your selling ability?

1 Answer

What do you like about wells fargo

1 Answer

What was your last supervisor like?

1 Answer
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