Coca-Cola Bottling Co. Consolidated Interview Question: how would handle an upset cus... | Glassdoor

Interview Question

Merchandiser Interview Durham, NC

how would handle an upset customer

Answer

Interview Answer

1 Answer

0

Introduce yourself,make eye contact, own the issue. Listen, be sympathetic to the customers concern, apologize sincerely, ask the customer what you can do to correct the problem/issue.

Ryan on Oct 9, 2016

Add Answers or Comments

To comment on this, Sign In or Sign Up.