Customer Service Representative Interview Questions in Huntsville, AL | Glassdoor

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Customer Service Representative Interview Questions in Huntsville, AL

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

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How would you persuade someone to do something your way?

Can't really think of any hard questions I was asked. Pretty easy interview, just a long process.