iQor Call Center Customer Service Representative Interview Questions

Updated Nov 24, 2016

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Found 3 of over 255 interviews

Interviews at iQor

Experience
Positive33%
Negative33%
Neutral33%
Getting an Interview
Applied online100%
Difficulty
1.3
Average
HardAverageEasy

iQor

Anonymous Employee in Pompano Beach, FL

Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. The process took 1 day. I interviewed at iQor (Pompano Beach, FL) in Oct 2016

Interview

its was fairly easy. you just have to be opened minded in tell the truth be comfortable with whom your interviewing with. have eye contact. tell the interviewer about your skills in most recent job. why you left that job.be upbeat in out spoken. but most of all this job do prefer some kind of skill weather it typing or speaking properly. be freindly

Interview Questions
  • why do you want to work for IQOR?
    1 Answer
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iQor

Anonymous Employee in Charlotte, NC

Accepted Offer
Neutral Experience
Easy Interview
Application

I applied online. The process took 1 week. I interviewed at iQor (Charlotte, NC) in Jul 2016

Interview

Complete online job, received call 3 days later, interviewed, took prescreen drug test completed background check (this part took the longest to complete) received job offer via email the same day.

Interview Questions
  • What happened at last job, difficult situation you had to deal with a customer, where di you see yourself in the company.
1 person found this interview helpful

iQor

Anonymous Employee in North Charleston, SC

Accepted Offer
Negative Experience
Easy Interview
Application

I applied online. The process took 2 weeks. I interviewed at iQor (North Charleston, SC) in Jan 2015

Interview

Simple 5- 10 question interview nothing to complex The interviewer was extremely pleasant I came in checked in by security and was call to the interview room in less than 10 mins after having a seat. The interviewer shook my hand and introduced herself. The interviewer then proceeded to tell me about IQor and everything that they are about. The interviewer also told me about the general work over view of IQor and if hired where I would be working. After the interviewer asked me questions she advised me that I will hear back from them no later than 5pm that day on of I was qualified for the job or not. The interview all together was very smooth, professional and probably the only Great thing about IQor in North Charleston, SC

Interview Questions
  • Have you ever done call center customer service before?
  • How do you feel about dealing with a difficult customer.
  • Can you work all the shifts provided if needed including holidays?
  • Do you know how to operate a computer and its basic functions?
  • Training is Monday -Friday 8am -4pm or 4-12 pm can you do that?
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