IHOP Interview Question: if someone complain about bad... | Glassdoor

Interview Question

IHOP Assistant Manager Womack Restaurants Interview Alexandria, VA

if someone complain about bad service, how would you handle

  the situation?

Interview Answer

1 Answer


Apologize. listen to the guest. correct the situation, follow up with the guest to see that you have met and/or exceeded thier expectations.

Anonymous on Feb 20, 2014

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