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Implementation Coach Interview Questions

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The questions were actually incredibly easy. The most difficult part was believing that they only wanted the answer to what they were asking.

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If you are asked about production, only answer with possibilities that could directly have an influence on production. This is not the time to try to solve all the company's problems.

Case study: Where I was to determine how much one factory needed to produce X to have the equivalent cost to tons produced ratio as another factory. Graph was given of costs (fixed and variable) vs tons produced of both factories.

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Solve a case and provide experience examples (leadership, problem solving)

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It was a business specific question. "You get a client on the phone and she says that her clients are not showing up for class on Monday and it most be something in the system so she wants an email to be sent out specifically for that request but our system is incapable of doing that. How do you respond?"

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They inquired to how I aligned with the MINDBODY Core Values and then very basic questions like, what was the last book I read and how I felt about it.

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Why are you wanting to leave your current job?

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Why do you want to transition from nursing to a program implementation role?

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Why customer service or why technical support?

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Why I was a good fit for the position?

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